3D glossy golden scales of justice — the Terms of Service agreement

Terms of Service

Last updated: September 25, 2026 • Effective from October 1st, 2026

Read time: ~5 mins Legal Agreement
Signed contract with wax seal — accepting the terms

Introduction & Acceptance

Before you begin using our services

Welcome to Ophelia 💅🏻! These Terms of Service ("Terms") govern your access to and use of our Discord bot services, website, and all related features (collectively, the "Services").

By adding Ophelia 💅🏻 to your server or accessing any part of our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

We reserve the right to update these Terms at any time. Continued use of the Services after changes constitutes acceptance of the updated Terms.

Login account icon — eligibility requirements

Eligibility & Account Requirements

Who can use our services

  • Age Requirement: You must be at least 13 years old to use our Services. If you're under 18, parental consent may be required.
  • Discord Account: You need a valid, active Discord account in good standing.
  • Server Permissions: You must have appropriate permissions (Manage Server or Administrator) to add the bot.
  • No Banned Users: Individuals banned from our Services cannot create new accounts to bypass restrictions.
Commands icon — acceptable use of the bot

Acceptable Use Policy

What you CAN do with our bot

  • Use Ophelia 💅🏻 in your Discord servers for entertainment, moderation, and utility purposes.
  • Customize bot settings through our dashboard for your server's needs.
  • Report bugs and suggest features to help us improve.
  • Use commands responsibly and in accordance with Discord's Terms of Service.
Entertainment and games
Entertainment
Games, memes, trivia, music, and fun commands for your community.
Moderation tools
Moderation
Auto-mod, warnings, kicks, bans, and server protection tools.
Utility commands
Utilities
Reminders, AFK, stats, tickets, and productivity features.
Prohibition symbol — uses that are not allowed

Prohibited Uses

What you CANNOT do

  • Violate Discord's Rules: Using our bot to harass, spam, or violate Discord's Community Guidelines or Terms of Service is strictly prohibited.
  • Reverse Engineering: Attempting to decompile, modify, or extract code from our services.
  • Abuse API Limits: Excessive command spamming or automated abuse of features.
  • Harmful Content: Using the bot to distribute malware, phishing links, or illegal content.
  • Impersonation: Pretending to be an official representative of our team.
  • Data Scraping: Automated collection of user data through our services without consent.
Database with padlock — data collection and protection

Data Collection & Usage

How we handle your information

Ophelia 💅🏻 runs on a minimal-data philosophy — we only collect what the features you enable actually need, and nothing more:

User data
User Data
Your Discord ID, username, and avatar — used for login, profiles, and personalization.
Usage stats
Usage Data
XP levels, coins, and activity stats for the leveling & economy features you enable.
Server settings
Server Data
Only your server's ID and its configuration settings — never channel names or member lists.
AI chat memory
AI Chat Memory
Important facts you choose to share with the AI are remembered for smarter replies — stored securely in Supabase.

We never store your messages. All chat, moderation, and audit logs stay on Discord's own servers — we don't read, copy, or archive your server's conversations.

Your data is never sold to third parties. For complete details, see our Privacy Policy.

Uptime gauge — bot behavior and limitations

Bot Behavior & Limitations

What to expect from our services

  • Uptime Not Guaranteed: While we strive for 99.9% uptime, maintenance and outages may occur without prior notice.
  • Feature Availability: Features may be added, modified, or removed at any time.
  • Rate Limits: Some commands have cooldowns to prevent abuse and ensure fair usage.
  • No Liability: We are not responsible for actions taken based on bot responses or any damages resulting from service use.
Judge gavel — account termination and bans

Account Termination & Bans

When access may be revoked

We reserve the right to terminate or suspend your access to the Services at any time, including but not limited to:

  • Violation of these Terms or Discord's Terms of Service
  • Attempting to exploit vulnerabilities or abuse the system
  • Harassment of team members or other users
  • Repeated violations after warnings

Bans can be appealed by contacting our support team through our Discord server. Each case is reviewed individually.

Support ticket — contact and disputes

Contact & Disputes

Need help? We're here!

If you have questions about these Terms or need assistance:

Discord support server
Discord Server
Join our support server for real-time help from our team.
Join Support Server
Envelope with shield — support email
Support Email
For formal inquiries or legal requests.
Email Support

These Terms are governed by general principles. Any disputes will be handled in good faith with the goal of fair resolution for all parties involved.